Frequently Asked Questions about “Name a Star”
Everything about your Name a Star gift
Everything you need to give a meaningful, personalized gift — ready in minutes.
- Personalized certificate with the star name and date
- Your unique registration number for lifetime access to the entry
- Star coordinates to locate your star
- Universe Star Finder App (AR) to find your star in the night sky
- Gift set contents vary by package (digital + optional physical items)
Tip: If you need a gift today, the digital certificate is available instantly after checkout.
Simple and fast — you can complete everything in a couple of minutes.
- 1) Choose your package: pick the gift set that fits your occasion
- 2) Personalize: enter the star name, dedication message, and date
- 3) Checkout: secure payment and order confirmation
- 4) Receive instantly: your digital certificate is available right away
- 5) Shipping: physical gift sets ship in 2–4 business days (depending on destination)
Your star is recorded in the International Space Registry with your chosen star name and details.
- Unique registration number: your personal key to the entry
- Online access: view the entry anytime and share it if you want
- Made for gifting: the registration is designed to create a personal, lasting keepsake
You can always look up the entry using your registration number.
Your registration number is your personal reference to your star’s entry — think of it as your “key” to everything.
- Look up the entry online anytime
- Find your star using the Universe Star Finder App (AR)
- Share the moment with family or friends (optional)
- Keep it forever: the registration number stays valid long-term
Personalized in 2 minutes · Instant digital certificate
Find your star with AR — it’s easy
Yes. The Universe Star Finder App helps you locate your star easily — including with AR (Augmented Reality).
- Enter your registration number to load your star
- Use AR mode: point your phone at the sky and follow the on-screen guidance
- Works best outdoors with a clear view of the sky
Tip: If the sky isn’t clear, you can still view your star’s position and details inside the app.
Yes — your gift is linked to a real star with real coordinates, so it can be located and viewed in the app.
- Real sky position: coordinates are included with your registration
- Findable anytime: using your registration number in the app
- Made to be meaningful: a personal gift that lasts beyond the moment
It depends on viewing conditions — but you can always locate your star precisely in the app.
- Best visibility: clear skies, low light pollution, and a dark location
- Season & time: the star’s position changes through the year
- Easy guidance: the app shows exactly where to look (AR supported)
Even when the star isn’t easily visible, the moment of finding it together is what people love most.
Yes. With your registration number, you can access the entry whenever you want — and share it if you choose.
- Anytime access: look up your star’s entry online
- Easy sharing: share the registration number with someone special
- Perfect for gifting: great for surprise reveals or long-distance moments
Find your star anytime · AR supported
Shipping & last-minute gifts
Yes. Your digital certificate is available instantly after checkout — perfect for last-minute gifting.
- Instant access: receive your digital certificate right away
- Gift-ready: print it at home or send it digitally
- Physical set ships separately (if included in your package)
Most physical gift sets ship in 2–4 business days (depending on destination and the selected package).
- Tracking included: you’ll receive a tracking link once your order ships
- Digital certificate: available instantly, regardless of shipping
- Fast processing: most orders are prepared quickly
If you’re on a tight deadline, use the digital certificate for the moment — the physical set becomes the “second surprise.”
Yes. You choose the star name, your personal dedication message, and the date.
- Certificate: star name and date are printed on your certificate
- Dedication message: printed on the dedication card (if included)
- Also visible in the registry: the dedication is saved in the entry as well
Tip: Short, clear messages often feel the most powerful — especially when read out loud.
In many cases, yes — as long as your order hasn’t gone into production/shipping yet.
- Name / dedication / date: changes are usually possible shortly after purchase
- Fast help: contact support as soon as possible for the best chance
- Already shipped? we’ll still do our best to find a solution
Best practice: double-check spelling before checkout — it’s the #1 reason for change requests.
Personalized in 2 minutes · Instant digital certificate
Still have questions?
Most answers are above — for order-specific help, our support team is here.